LOGalyze integrated with the Advanced Helpdesk ticketing system. The integration addresses the major problem about the incident reporting, research and follow-up areas. The Alert, the SOAP, the Reporting or the manual review could act as the initial point for the ticketing system.
The basic functionality of the AHR is bundled with the LOGalyze license. The basic deployment fulfils the requirement of one Security Administrator and limited for 10 incidents daily.