Community Support
Online documentation, FAQ, LOGalyze forum, BLOGalyze are always available to any LOGalyze users for free.
Pro Support Options
Service level
|
Basic |
Basic + |
Regular |
Premium |
System operation
|
Yes |
Yes |
Yes |
Yes |
| Availability |
5x8 Monday to Friday 9h-17h (CET)
|
5x8 Monday to Friday 9h-17h (CET) |
5x12 Monday to Friday 8h-20h (CET) |
7x24 Monday to Sunday
|
Response time
|
1 business day
|
1 business day
|
6 hours
|
4 hours
|
Maximum working time/month
|
8 hours
|
12 hours
|
16 hours
|
32 hours
|
To learn more about professional services contact us for an assessment of your needs.
|
